About the Position
W-S Industrial Services is seeking an IT Manager who will be responsible for day-to-day IT operations, leading IT integration due to acquisitions, and being a focal point to our current IT vendors and Managed Service Provider (MSP).
This role should be able to provide some basic Level 1 helpdesk support and know when to leverage the various IT vendors that the organization has.
This role requires high-level planning, budgeting, and performance management of our vendors.
Why work for W-S Industrial?
Health and Safety is our #1 priority 24/7/365!!
Competitive wages - the salary range for this position is $90,000 to $150,000 per year based on experience
Paid time off, comprehensive health benefits coverage after 60 days of full-time employment
401(k) after the eligibility period with company matching component
Opportunities for growth and development in your career
Positive and safe work environments
Key Responsibilities
Working to integrate various IT systems of ‘child’ organizations.
Providing strategic IT leadership
Assisting with the evaluation of new software packages
Participating in Management Meetings regarding IT
Interfacing with MSP to manage projects, day-to-day activities, strategic planning, hardware procurement, and lifecycle assessment.
Create, implement, and enforce IT policies and procedures
Budgeting and cost management
Level 1 helpdesk knowledge, including:
Password resets
System setups
General hardware troubleshooting
General Windows troubleshooting
Escalating tickets to MSP
Requirements
Four-year college degree in Computer Science, Information Technology, or related field.
Experience can replace degree requirements.
5+ years of experience
Strong Desktop support experience, mainly with Windows 10 and Windows 11, as well as the Microsoft Office Suite
Strong knowledge of Microsoft 365, including Exchange Online, Teams, OneDrive, and SharePoint Online
Strong knowledge of Entra ID (Azure AD)
Ability to perform PC migration, setup, and deployments.
Basic knowledge of Windows Server 2012/2016/2019/2022 with Active Directory, DNS, DHCP
Basic networking knowledge
Knowledge of mobile operating systems (Android and iOS)
Experience in collaborating with other departments and stakeholders to ensure alignment of IT services with business needs.
Ability to work with users and networks geographically distributed.
Project management experience
System integration experience due to acquisitions.
About W-S Industrial
Founded in 1993, W-S Industrial is a leader in industrial cleaning and maintenance, mechanical and specialty services.
We are a client-centric organization with employees committed to safety, integrity, and accountability.
W-S serves a diverse client base, including power, food and beverage, refining, utilities, chemical, manufacturing, pulp and paper, municipal, upstream, and downstream.
We offer an excellent safety program, career development plans, commitment to customer service, and deep industry expertise.
W-S is committed to safety, people, service, and performance.
We are committed to creating a culture where W-S is the employer of choice by empowering our employees to succeed.
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
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